We have received a different product than the one we originally ordered. In the meantime, there have been few suppliers who have 100% admitted their mistakes and responded to disputes using Alibaba, so we have worried about some refunds or, in the worst case, discarding the product and placing an order somewhere else. But, Manager quickly checked the factory and shipping details, sent an apology message first, and then said that he would follow up in the direction he wanted either a 100% refund or a resend to the product originally ordered. Of course, all costs related to the resend were supported by the supplier. We wanted to receive the product again and they re-prepared the product so quickly that they delivered the invoice number to me after resending it. We highly recommend business with this company. They are professional and do best to customers. We also continue business with them. Great manager's name is "Herbert Zhao." Order the product through him. He's on your side

thank you to the company for responding superbly to my concerns. Was able to receive items in good order and time.